I'm not sure if this is the right forum, but BBC has a documentary-style series about the employees of the London Underground. The series discusses the trials and tribulations that Tube employees endure, including drunk passengers, people jumping in front of trains, fare evaders, and crime in the system. I posted links to the first three episodes:
http://www.youtube.com/watch?v=TrhslXjN5xE
http://www.youtube.com/watch?v=_ylEBmOeOR4
http://www.youtube.com/watch?v=9UBttMwkrXY
http://www.youtube.com/watch?v=TrhslXjN5xE
http://www.youtube.com/watch?v=_ylEBmOeOR4
http://www.youtube.com/watch?v=9UBttMwkrXY