andrewjw wrote: ↑Fri Feb 21, 2020 6:02 pm The penny-wise pound-foolish comment was with regards to trying to preserve every aspect of the paper fare system on the Key instead of building a fare schedule that fits the medium better. For instance, the current proposal to charge the cash fare to conctactless bank card riders.I agree completely. It’s a point that several of us have made in SEPTA's direction, to no avail. A couple of mid-level people told me that the planning process was saturated with fear that anything beyond the most minor changes risked losing revenue. To paraphrase one of them, "We understand our current revenue streams. If we start with a clean slate we won’t know where revenue is coming from or where it’s going". OK, I’m not an expert, but to me that sounds fuzzy at best and disingenuous at worst.
You might think they’d have researched other operators' experiences or even hired experts to model rider behavior under various scenarios ... but as we all know they lurched ahead on an e-replica of the legacy system, and came up way short.
Requiem for it's/its, your/you're, than/then, less/fewer. They were once such nice words with such different meanings...