by electricron
Cancellations happen because of weather all the time throughout the travel industry, that is not new. What is new is the reason for cancellations caused by labor shortages, a pandemic vs a union strike. Never-the-less, what a terrible time for cancellations to happen, during the peak holiday travel season every year. Just when the customers expect a large increase in services, the most trains with the most cars in service, having to cancel services instead is just terrible news.
Bragging about being very reliable year round in your advertisements when you are not at the busiest time of the year leaves a horrible taste in the American traveling guests pallet. The truth comes back hard.
Bragging about being very reliable year round in your advertisements when you are not at the busiest time of the year leaves a horrible taste in the American traveling guests pallet. The truth comes back hard.