If MBCR gets docked for short trains, schedule, etc., how does doing so maximize profits?
Now, I'm not saying MBCR was telling the truth, I was simply reporting what was stated in the Globe.
But frankly, I haven't actually seen a lot of difference in operations now and then, except we have an Express that we didn't before. ACs have failed before. Trains have been late before. And frankly, I have not been on a _seriously_ late train (>1 hour) since MBCR took over, whereas I've been on several under Amtrak's care.
First Law of Public Transportation: You can never be early, but you can always be late.