I suspect that Flexible Dining on east coast trains is here to stay - unless management has a substantial change of heart.
This is because, as best as I can tell, it has brought about savings and it really hasn't hurt ridership numbers. Whether you like Anderson or not, you have to give him credit for rolling out the Contemporary/Flexible dining program slowly. This allowed Amtrak to get real data before fully committing to it. No doubt they liked the data that they got.
Any business, whether for profit or not, will have a hard time ignoring the reality that Flexible Dining saves a lot of money while apparently not harming revenues to any sort of substantial degree.
This is because, as best as I can tell, it has brought about savings and it really hasn't hurt ridership numbers. Whether you like Anderson or not, you have to give him credit for rolling out the Contemporary/Flexible dining program slowly. This allowed Amtrak to get real data before fully committing to it. No doubt they liked the data that they got.
Any business, whether for profit or not, will have a hard time ignoring the reality that Flexible Dining saves a lot of money while apparently not harming revenues to any sort of substantial degree.