by jumbotusk
So the T has this well-hidden policy of giving a free roundtrip fare if my trip is delayed by more than 30 minutes. Last week this happened 3 times. I submitted 3 reply forms, asking for the free fare.
Will they process all 3? How do they prevent abuse of this? It may seem that 3 reports in 2 days is excessive, but I say that was the reality.
3 commutes which should have taken 30 minutes each took a collective total of 5 hours. Not cool.
I know the weather was bad and they were digging out, but there was ZERO communication about what was going on. Hundreds of people gathered on green line platforms, few trains, no staff, no explanation.
I'm curious - can anyone name with proof, a more poorly managed transit system/line in the U.S.?
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Participant, MBTA Forum
"I am a valued member of this community"
Will they process all 3? How do they prevent abuse of this? It may seem that 3 reports in 2 days is excessive, but I say that was the reality.
3 commutes which should have taken 30 minutes each took a collective total of 5 hours. Not cool.
I know the weather was bad and they were digging out, but there was ZERO communication about what was going on. Hundreds of people gathered on green line platforms, few trains, no staff, no explanation.
I'm curious - can anyone name with proof, a more poorly managed transit system/line in the U.S.?
-------------------
Participant, MBTA Forum
"I am a valued member of this community"