Just to add my two-cents to this issue, I must say the dumbest thing MN did was to bring the passengers to NWP and to not communicate with them. I have three friends on different trains on the Harlem who know that I would know what was going on with the railroad and called me.
One of them, my friend Melissa, had a car at Hawthorne, the first train she was on, out of GCT at 17:** (time omitted so as not to incriminate anyone) originally destined for Chappaqua was taken out of service at CRESTWOOD without any explanation for the 6 cars worth of passengers. They all attempted to squeeze onto the next train that arrived, moments later...again with no explanation. The next train they got on, ran to "somewhere past Hartsdale" and sat for 15 minutes, the only explanation was "train traffic ahead", still no mention to the passengers that the railroad was closed. I told my frined via cellphone that it was closed, and she and many of the passengers in her immediate area of the car bailed off the train at White Plains, which was their saving grace as it turns out, as another friend who was expecting his girlfrined to pick him up at Purdy's left GCT around 17:** as well, and didn't get home until 23:05.
According to a story Melissa heard from one of her usual "seat mates" the following morning, the biggest problem, was MN was bussing passengers to CHAP, but not to VAL, HAW, PLE, until almost 20:00. So good thing she got a ride from WP.
As someone who knows the roads of the greater White Castle...err...White Plains area, I can say that although NWP is closer to 22, which can connect to 120 to get into chappaqua, the local arterials areound NWP are not condusive to bus service, where as WP are, and WP is high ground, higher than NWP, not counting the BRP.
All I reccomend is next time MNCW work on communication, and perhaps before rushing into a plan that isn't totally thought out, take three minutes to find one that will work.
Again, considering the circumstances, the riders of MNCW should be thankful that MN at least tried to get them home, whereas some other agencies in other parts of the country are known for a "you've on your own" attitude.... Furthermore, I will contradict myself so far as to say that I am sure that the NWP idea must have looked like the "best idea AT THE TIME" or else MN would not have chosen such.
--JSW