by Greg Moore
EricL wrote:Thanks for the valuable background. On one hand while I think the policy is admirable, at some point I think passengers have to accept some responsibility if they miss their stop. (I supposed I'd have slept a bit more when I used to go to Toledo had I known that the system was designed to work so well. I honestly never trusted the sleeping car attendant and as a result wouldn't sleep very well.ThirdRail7 wrote:To echo, somewhat, Mr. JerseyMike:Jersey_Mike wrote: The long term good news is that I asked both the Indy and Huntington crews what the policy was with leaving the dome car open all night and they told me that this year at least Amtrak had instructed them to do so. Still, some crews are grumbling about having to "work" and extra car so who knows if that policy will hold up next year. If it does that means it might be possible to ride the Cardinal without needing to obtain sleeping accommodations.
Can you explain this? I thought the dome car was a non revenue car that didn't require additional ticketing. How do you "work" a non revenue car? All you have to do is pass through it and make sure no one is brawling.
This has been a point of great contention between unions and management, over the years. Management has wanted to have their cake and eat it too, hence: while they will happily claim that certain cars (cafes, especially) are "non-revenue" cars, not subject to the applicable rules about train consist vs. # of crew members, they would also come back and say: well so-and-so fell asleep in the lounge car and missed their stop, so it must be the train crew's fault!
The consequences of "carry-by"s are elevated to a level of ridiculousness aboard Amtrak. I honestly don't know what the policies and procedures were, back during the days of "real" passenger trains. But today, it is Amtrak's view that, if a passenger does not detrain at his scheduled stop, for any reason - no matter what - it is the Conductor's fault.
So therefore, every time the Conductor allows a passenger into a car without some kind of seating/destination accountability system (diner, lounge, dome, whatever) - he is taking a huge risk against his livelihood, since he is now personally responsible for fetching that person for detraining, if they should become distracted by food/drink/views/whatever while their stop is approaching.
But since such "non-revenue" cars are expected as a perk of long-distance travel, there is not much that this Conductor can do, apart from rely on his (sometimes flaky) car attendants, and the (often nonfunctional) public address system. Hence the general reluctance, system-wide, of allowing folks into cars that they are not "supposed" to be riding in. These rules-qualified operating employees are forced to be reduced to glorified babysitters, lest they be put out of service for some passenger's own ignorance.
EDIT: I should clarify that while I refer mainly in the above to long-distance trains, this zero-tolerance carry-by policy is officially in effect on EVERY SINGLE Amtrak-operated train in the country. Such a policy may seem unrealistic on the NEC, for example, due simply to the established "culture" - but it is indeed on the books. The consequences are much more dire out here in "flyover country", where the next station is an hour away, and the next train back home is probably not until tomorrow.
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I can sort of see where this puts a burden on the conductor since suddenly they might have a number of empty seat checks for 2-3 upcoming stops, and an equal (hopefully
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(as an aside, I have fond memories of my first and only ride in a dome car on the original Auto-train. Overnight I had some nice views from the dome.)
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