Signal problems at Ogilvie

This evening there were signal problems @ Ogilvie caused by a computer crash. Read this article http://www.chicagotribune.com/news/loca ... 5932.story and to the person who commented on the article. As someone who experienced this first hand I would say it was more like organized Chaos the problem is people not listing to the announcement, and bugging the conductors when it was time to leave. Please give me your take on this.

I was on the UP-NW line 3:45 yesterday.

It seemed to me everyone was reasonbly well behaved and the announcements were OK under the circumstances. But that's just one half-car of one train.

Were there riots on the platforms or something?