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https://www.washingtonpost.com/local/tr ... _story.htm
The 50-page audit by the Washington Metrorail Safety Commission (WMSC) notes deep cultural, communication and organizational flaws in the agency’s Rail Operations Control Center (ROCC), dating to the 1980s and persisting despite repeated calamities, federal investigations, reviews and mandates for changes. The audit said ROCC managers don’t just ignore orders to reform — they also continue to be resistant to change.
“The culture fostered by ROCC and [Office of Rail Transportation] leadership is toxic and antithetical to safety and other standards,” says the audit, a copy of which was obtained by The Washington Post.
...
The 50-page audit by the Washington Metrorail Safety Commission (WMSC) notes deep cultural, communication and organizational flaws in the agency’s Rail Operations Control Center (ROCC), dating to the 1980s and persisting despite repeated calamities, federal investigations, reviews and mandates for changes. The audit said ROCC managers don’t just ignore orders to reform — they also continue to be resistant to change.
“The culture fostered by ROCC and [Office of Rail Transportation] leadership is toxic and antithetical to safety and other standards,” says the audit, a copy of which was obtained by The Washington Post.
...