I didnt think it sounded right, but that is the excuse offered by Alstom for why the cars were late, and why they have so many problems. Their people have said, numerous times, that such bugs are to be expected as they had never before built heavy rail passenger cars. This is only one of their excuses, though, and Im sure they can pull out another one to explain the problems.
Also, the designers of these cars deviated from the requests of NJT numerous times, and NJT has, for some reason, refused to adress the issue with Alstom. They simply accept the cars as is, even though they are not supposed to be that way. For example, in the cab, all the switches are supposed to be backlit. None should be located above the engineers window. Rather than doing as requested, Alstom did as they saw fit, and so we have switches that are not backlit, and above the window. When NJT was made aware of this deviation by the engineers, they refused to adress the issue with Alstom, even while only the prototypes had been delivered and the others could be changed.
Somewhat off topic, my favorite Alstom story is still about the horns on the new diesels, also being built by Alstom and way behind schedule. We asked NJT, and NJT asked Alstom to move the horns from over the cab, to near the exhaust. This way there would be less noise in the cab, the horn would be less likely to fill with snow in winter, and even if it did, the heat from the exhaust would melt any snow. Alstom refused. Their reason? They had already cut the hole in the sheet metal of the air pipe for the horn. I guess Alstom doesnt have anyone on staff who can weld a piece of metal lover the hole and drill a new one.
Proven Theory #2 - If you don't work for the railroad, you don't know more than the people who do, no matter how many years you've hung around the tracks, or how well you think you understand railroading.
Rest in peace Jtgshu.