by Frode
Had that same 5-car set of flats on the 6:10 Providence again Wednesday. It's almost becoming standard operating procedure (it happens at least 2 or 3 times a week lately). It's fine for me - I get on at South Station and get a seat, but almost everyone who gets on at Back Bay ends up standing, never mind Ruggles. I've complained about it before to the T via the customer service link on their website but it doesn't seem to make a difference. Once in a while I can understand. On a regular basis that set is just wholly inadequate for a rush hour train on the Providence line.