redarrow5591 wrote:
Do not pick up a new key card and try to merge them, especially if you already have two key cards registered as you will not get back the 4.95 fee.
Are you saying that they will not reimburse the fee, which they advertise with no restrictions other than register card within 30 days if one has more than 2 cards registered? Why should that matter and where do they document it? One expects that families would have more than 1 card, and probably more than 2 cards: 2 parents and each child.
I don't remember the full registration, but doesn't it just require a card number, email address and phone number? If indeed they limit each account to 2 cards for fee reimbursements, why would they bother since anyone burned once could just register each pair of cards to separate email addresses? Unless that's another of their illegal gotchas where they expect to make money on each naive person who registers multiple cards.
By the way, this whole "you must pay 2 fares to get to one of our 9 sales offices to transfer expired card balance to new card" is at the least bad dumb marketing. Why didn't they just say "use up your balance before expiration and just get a new card anywhere we sell cards, whether it's one of the 9 offices or any vending machine"?