Ignoring for a moment the direct comparison to airlines (give it a day or so, then lets do just that) what do you expect for seated coach premium travel? There is a lot of discontent with the Amtrak offering, primarily because the offerings are "anti-offerings" as one member put it.
Here's my list:
1. Seamless travel, IE better parking spots in small towns, better luggage handling at transfers, priority boarding, priority dining, at-seat dining
2. Better at-station amenities: a quieter waiting room in middle-large cities with coffee and donuts, wifi, etc... and some counters to sit at with laptop. Luggage check.
3. Amenities aboard - the Surfliner business refreshments is a nice touch, certainly better than the Detroit line "you get one softdrink or water" bs. Dining at seat, drink service at-seat.
4. Quiet. I love kids, just not your kids. I loved partying in college, but I don't want a college party. I love having a few beers with my neighbors, but not with your neighbors.
5. Very good wifi. A separate feed from the current coach "we pretend to care" system.
6. An attendant. The cafe car attendant doesn't count. He or she is usually behind the counter or on a meal break.
Here's my list:
1. Seamless travel, IE better parking spots in small towns, better luggage handling at transfers, priority boarding, priority dining, at-seat dining
2. Better at-station amenities: a quieter waiting room in middle-large cities with coffee and donuts, wifi, etc... and some counters to sit at with laptop. Luggage check.
3. Amenities aboard - the Surfliner business refreshments is a nice touch, certainly better than the Detroit line "you get one softdrink or water" bs. Dining at seat, drink service at-seat.
4. Quiet. I love kids, just not your kids. I loved partying in college, but I don't want a college party. I love having a few beers with my neighbors, but not with your neighbors.
5. Very good wifi. A separate feed from the current coach "we pretend to care" system.
6. An attendant. The cafe car attendant doesn't count. He or she is usually behind the counter or on a meal break.
The new Acela: It's not Aveliable.