Truly, outside of the folks in the vicinity of Pittsfield not many Western Mass folks want to go to Albany. For the time being, i dont think that many people from Boston want to go to Springfield much less Pittsfield or vice versa. But,for those folks who do want to go between between Bean Town and MGM west or Pittsfield, there is ample road access via the pike and and to a lesser extent route 20 plus tons of bus service via Peter Pan. And of course there is a daily train.
If there is any pent up interest in reaching Boston by rail it's in Franklin county and Greenfield in particular. The current option is by road over a very curvy 2 lane route 2. There is no bus service. And of course there is no rail passenger service.
As far as Connecticut is and in particular New Haven is concerned with some obvious exceptions in the holidays, north of Springfield, not many people have much desire to head down there. if they do want to sample the nutmeg, there is ample bus and train service and a fairly decent rte 91 at their beck and call. As far as people in Connecticut wanting to go points in western mass north of Springfield, outside of fall foliage only Yankee Candle comes to mind.