I'm guessing your request to visit the center would be turned down as public tours of dispatching centers are generally not given. Now having said that I was able to visit the center back in May of 2013. At that time I was both a former Amtrak dispatcher (CETC Philadelphia) and an active dispatcher with BNSF. Using my contacts with my former co-workers I was able to get a tour of the center.
Linked below is a copy of the ATDA (American Train Dispatcher Association) magazine showing the CETC section 5 dispatch desk at Wilmington -
https://www.atda.org/wp-content/uploads ... ssue-2.pdf
Looking at this picture the top screens are the "Look ahead" screens showing the railroad between "Prince" and "Baldwin". Just out of picture to the right would be two more "Look ahead" screens showing the railroad between "Zoo" (or what ever it's called on CETC now) and "Holmes". Look Ahead screens show traffic coming towards your territory on railroad controlled by other dispatchers or in some cases other railroads.
The five bottom screens are to railroad that the CETC 5 dispatcher actually controls. That would be "Phil", So. Penn, No. Penn and the part of Zoo that CETC 5 controls. On the desk you see a keyboard, a mouse, two phones, a radio mike and an open timetable. The screen to the left of Gene Barnes is a combined radio base and phone touch screen. Looking at the lack of trains I'm guessing this picture was taken on 3rd trick. Also noting how clean the desk is there's no doubt this is a staged picture. To the right of Gene Barnes would be the CETC 6 dispatcher who runs "Zoo" to "Holmes". To the left would be the CETC 4 dispatcher who runs "Baldwin" to "Ragan". The Power and Load Dispatchers are also in the same building as well as the signal/MW desk.
The Amtrak CNOC (Centralized National Operations Center) is also located in this building. They handle Amtrak trains both on and off the corridor. Lots of desks with people staring at screens and sometimes yelling into phones. I'm still in contact with one of my former Amtrak co-workers who still works there.
Hope this helps.
Remembering my CETC daze ....