eolesen wrote: ↑Mon Jul 01, 2024 6:48 pm
Granted, those of you who are lifers might not be a financial risk, but others who hear that you lost your lifetime subscription might be just as inclined to walk away when renewal comes up.
It would just be "good PR" to honor whatever lifetime subscriptions out there for any Kalmbach publication that offered them.
This reminds me of an incident occurring several years ago involving a car wash chain around here and me. I had bought a coupon book of fifty car washes (tip and tires were extra).
There was absolutely no reference on the coupons of an expiration date. Just like most airline's "miles" good forever.
Well suddenly they decided to discontinue not only selling them, but also to not honor any outstanding. I got the "well we posted this three months ago so you should have used them up".
I could have taken them to Small Claims Court and I think won. But I didn't; however I know people that would.
My revenge is to tell people about this and how capricious they are. From me, they probably have lost maybe $200 year of washes and a $300 annual detailing.