Question about regaining employment with Amtrak.
Back in January I hired out to work for Amtrak in their call center in Philadelphia. I had to miss a day of training to go to a mandatory family court date relating to issues with my children. I attempted to notify my training supervisor the day before that I would not be at the call center. FYI at this point we were performing on the job training and could miss a day of work. No supervisor was available for me to tell. And they oddly enough did not tell us who to call let alone give us a phone number to call. My supervisor called me and asked for an explanation of why I wasn't at work. She was ok with the reason I gave. But I got a phone call back from her 10 minutes later saying that management said that I couldn't come back. I asked why that one could miss days of training for jury duty, but not a mandatory court date. The two go together. I was given a reason that I don't believe.
I didn't put up a huge fight cause I knew that someday I would like to return to Amtrak. When I turned my Amtrak ID in the person said that they'd love to have me back as I was a great student, gave great info when I could, was always early by 5 or more minutes and was never late.
Amtrak recently posted a T&E job out of DC and I did apply and contact HR. I have a contact number for them from a few years ago. I spoke with someone who looked up my old employee number and told me that I was under the "not eligible for rehire list". Which surprised and didn't surprise me. He told me what I should do to try to rectify that. Which was contact my old supervisor explain what happened and asked to have that status changed. My old supervisor agreed to change the status.
Which leads to a million dollar question. How hard will it be to regain employment with Amtrak? I have a friend and old co-worker from NS who wrote me a glowing letter of recommendation. Said person currently is a dispatcher in Wilmington for Amtrak.
I should mention that the HR Contact does seem to want to help me and when he pulled up my career profile seemed interested in my resume.
Any tips and honesty is appreciated.
Back in January I hired out to work for Amtrak in their call center in Philadelphia. I had to miss a day of training to go to a mandatory family court date relating to issues with my children. I attempted to notify my training supervisor the day before that I would not be at the call center. FYI at this point we were performing on the job training and could miss a day of work. No supervisor was available for me to tell. And they oddly enough did not tell us who to call let alone give us a phone number to call. My supervisor called me and asked for an explanation of why I wasn't at work. She was ok with the reason I gave. But I got a phone call back from her 10 minutes later saying that management said that I couldn't come back. I asked why that one could miss days of training for jury duty, but not a mandatory court date. The two go together. I was given a reason that I don't believe.
I didn't put up a huge fight cause I knew that someday I would like to return to Amtrak. When I turned my Amtrak ID in the person said that they'd love to have me back as I was a great student, gave great info when I could, was always early by 5 or more minutes and was never late.
Amtrak recently posted a T&E job out of DC and I did apply and contact HR. I have a contact number for them from a few years ago. I spoke with someone who looked up my old employee number and told me that I was under the "not eligible for rehire list". Which surprised and didn't surprise me. He told me what I should do to try to rectify that. Which was contact my old supervisor explain what happened and asked to have that status changed. My old supervisor agreed to change the status.
Which leads to a million dollar question. How hard will it be to regain employment with Amtrak? I have a friend and old co-worker from NS who wrote me a glowing letter of recommendation. Said person currently is a dispatcher in Wilmington for Amtrak.
I should mention that the HR Contact does seem to want to help me and when he pulled up my career profile seemed interested in my resume.
Any tips and honesty is appreciated.