Service at Gananoque

Why such lousy service at Gananoque ?
During a visit, I wanted to do a quick round trip to Kingston - less than 30 minutes away.

2 trains / day and not great times.

Also a "conditional stop", basically reservation only.

The station is far outside the actual town, in a rural area.

The train service is so bad there because the ridership is so bad there.

Even on a summer Friday?
I saw buses pulling up to the dock - plenty of people who didn’t have a decent train option.

"The train service is so bad there because the ridership is so bad there."
Alternatively, the ridership is so bad there because the service is so bad there. Which came first, the chicken or the egg?