Face to face works so much better for many jobs. Can you imagine RR dispatchers having to WFH trying to get next distric on the phone when next distric is tied up with some trivial problem. All the jobs I have had required much co ordination with others and bosses.
west point wrote:Face to face works so much better for many jobs. Can you imagine RR dispatchers having to WFH trying to get next distric on the phone when next distric is tied up with some trivial problem. All the jobs I have had required much co ordination with others and bosses.Our flight dispatchers use Microsoft Teams to get hold of each other, or the weather desk, or ATC, maintenance, etc....
Not only does it work, but the union seems happy with the level of accountability that chat history affords vs. "he said she said" when there's a delay or dispute over who told whom what and when...
The dispatchers like it because they can multitask and have fewer drive-by distractions.
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