It depended on the individual case as to whether passengers were satisfied or not. Someone was supposed to come through the train to inform each customer of the status of their car, and in most cases this was done. However at Lorton when all the surviving cars were announced, it turned out that about 18 customers were still in limbo, my sister among them. There hadn't been enough rental cars provided either. The agent at Lorton was very apologetic and ordered some more rental cars, which eventually showed up. The $100 was for incidental expenses like gas, not the car rental which Amtrak covers. Tuesday she was informed by Amtrak that her car was considered totaled. Belongings in the car are supposed to be shipped by Fedex, but I don't know they will arrive. She will have to go out and buy another car. Hers was 10 years old and depreciated quite a bit. Amtrak will probably only pay the book value. She did say that the Amtrak people she spoke with were all very nice and helpful, so she harbors no bad feelings. It was just an unfortunate thing that happened.
Northbound today is only 242 passengers and 179 cars, so about half full. Meal service is takeout delivered in two waves, 5 to 7 and 7 to 9.
They are rolling 9 sleeper cars because the deluxe bedrooms (en suite) are sold. The sleeperettes are about half taken.
Much more track work done in Deland than I expected. Seemed to be track work for a a mile, maybe half a mile, south of the derailment, judging from the discarded ties.