by exvalley
phillyrube wrote: ↑Sat Jan 25, 2020 10:29 pm Amtrak just doesn't like people in wheelchairs. Few years back we rode Miami to Richmond, VA. Somewheres in the middle of Florida an old man in a wheelchair was lifted onboard, and placed in front of us. There were some brackets on the deck. No crew members ever came by to check on him. We took him to the bathroom and got him a snack. Guy was paraplegic, so needed assistance in the can. Being as there were 5 medics in our group, no worries with the bathroom. Least they could have done was get him a water and a bag of peanuts or something.An Amtrak employee should NEVER accompany a passenger to the bathroom. The potential liability for doing so is tremendous. As for providing food to the passenger, your issue should be with the union and not with Amtrak itself. If it’s not in the job description, union rules prohibit their members from doing it.