by Rbts Stn
Boston Globe is reporting that in an effort to meet their new goal of 92% on time arrivals (really? 92% is considered acceptable?), Keolis is going to rework all the schedules. I'm guessing to add time to them to make what is now a 7 to 10 minute late train qualify as "on time". Also adding more "fare collectors" (is that different than "Conductors and Assistant Conductors"?)
Link here: https://www.bostonglobe.com/metro/2015/ ... story.html" onclick="window.open(this.href);return false;
Link here: https://www.bostonglobe.com/metro/2015/ ... story.html" onclick="window.open(this.href);return false;
Seeking to meet its new goal of operating at least 92 percent of its trains on time, the Massachusetts Bay Transportation Authority’s commuter rail operator will change its schedules this fall under a new agreement.
The company will reschedule its trains and release new timetables in an attempt to provide better service to customers, according to Mac Daniel, a spokesman for Keolis Commuter Services.
In July, the T revealed it would allow Keolis to spend the money it would have paid in fines for subpar service to hire more employees, including fare collectors. The T will also use “mystery shoppers” — employees whose job is to make sure Keolis fare collectors are doing their jobs.