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Pertaining to all railroading subjects, past and present, in New York State.

Moderator: Otto Vondrak

 #1420665  by ExCon90
 
Yes, the "good old days." It was typical that a customer might spend 15 or 20 minutes hanging on the phone while a rate clerk checked various tariffs and, having only 5 fingers on each hand, was challenged to keep his place in various parts of one or more tariffs while looking up the rate (it was usually necessary to put the phone down during this exercise), especially when checking supplements. I worked in a travel agency at one time, and discovered that the government agency regulating airlines (CAB?) permitted loose-leaf tariffs, so that you would find "26th Revised Page 238; cancels 25th Revised Page 238"--simply discard the old one and put the new one in its place. For some reason the ICC apparently would not permit such convenience (having been founded in 1887, the ICC was the oldest Federal regulatory agency, and boy were they proud of it). And as BR&P said, what you got was "Supplement 47. Supplements 15, 32, 45, 46, and 47 contain all changes." The next one, maybe a week later, might say "Supplement 48. Cancels Supplements 45, 46, and 47. Supplements 15, 32, and 48 contain all changes." The stinger in all of this, from the customer's point of view, was that even if the rate clerk misquoted a rate (perhaps by jumping a line in reading across the page, or failing to notice a change in one of the supplements), the shipper was still bound by the published tariff; if the misquotation was lower than the published rate, the railroad was required to collect the difference, pursue for collection, and if necessary sue the shipper for the difference, on pain of being fined by the ICC. Who was it said you can't make this stuff up?