Discussion relating to the past and present operations of the NYC Subway, PATH, and Staten Island Railway (SIRT).

Moderator: GirlOnTheTrain

  by Allan
 
Normally I would not post a link to another forums conversations but I think you should see the big problems people are having using their contactless cards and smart phones.

https://www.reddit.com/r/OMNY/comments/ ... them_1925/


I guess some will call this 'teething problems', I call the whole project a disaster and now say MetroCards will be be around for a number of years to come.

(Hopefully, the OMNY Card itself will work better).
  by GirlOnTheTrain
 
They had a systemwide issue yesterday.

No different than when the credit card processing on the MVMs go to pot and people have multiple pending charges.
  by Allan
 
GirlOnTheTrain wrote: Tue May 24, 2022 11:30 am They had a systemwide issue yesterday.

No different than when the credit card processing on the MVMs go to pot and people have multiple pending charges.
This is the retired banker in me responding:

It is different because in the case of MVMs crashing , the customer would not get any notification from anyone that there is an issue.

In the case of the Reddit postings I linked to earlier it is obvious that those who posted about messages have registered their cards (with their email address) on the OMNY site.

Hopefully the OMNY problems won't happen too often (or worse the erroneous charges actually get posted to the customer's account at their bank). Something like that could prompt some to opt for an OMNY card (which will be easier to control what is happening).
  by GirlOnTheTrain
 
You think these customers don't compulsively check their bank accounts and scream at the station agent that they have multiple pending charges? It happens with both OMNY and broken MVMs. As soon as a transaction fails at the MVM they're screaming about the pending charge.
  by R36 Combine Coach
 
MACTRAXX wrote: Sun May 22, 2022 10:49 pm In my opinion a NYCT Token would have been the perfect "single ride" instead of the entry paper cards sold in MVMs...
The single ride MetroCard is much like the SEPTA "QuickTrip", which is considered as a single cash fare
(no transfer)in the tariff.

PATH has its own single trip fare (similar to but different than a single ride MetroCard), 2-trip (round trip)
MetroCards are also available, for PATH only.

TTC still accepts exact cash fares at stations, though tokens are no longer sold they remain valid.
  by STrRedWolf
 
In comparison, WMATA SmarTrip and MTA Maryland CharmCards have stored fares and multi-trip tickets. MTA Maryland also lets you store a ride ticket for Light Rail on a CharmCard. They still have tokens (no longer minted) but I think for buses only -- I don't think you can redeem them at the TVM's for a ride ticket.
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