Head-end View wrote: ↑Mon Dec 04, 2023 6:58 pm
Thanks guys. I hope SEPTA will at some point install Key Vending Machines at Levittown and Langhorne. Otherwise how will passengers be able to get Key cards at those stations where they now buy them from the ticket agents? Limiting access to purchasing by only having the machines at Center City stations seems ridiculous to me. Or is that just par for SEPTA?
Apologies in advance for utter, unmitigated cynicism ...
Some of this is par for SEPTA. They seem to always opt for the cheapest, most user-hostile approaches possible. I have very un-fond memories going back to the BOB (Big Orange Box) machines; they were limited to taking $1 bills because SEPTA cut corners with bill-readers that couldn't be upgraded whenever the Treasury issued newer fives, tens, etc.
And limiting where customers can buy less-expensive payment methods has a long
history dating back to redlining token-sales outlets and the hated RRD on-board surcharge. They agreed to put TVMs at the airport only after years of complaints from people who'd just arrived and were forced to cough up cash for everyone.
I have no way of knowing how widespread the mindset still is at 1234, but when the Key was first being discussed I raised the accessibility issue at a couple of public meetings. One guy who I'd become acquainted with came up to me afterwards and said there were people in Revenue who wanted
to restrict access as a kind of back-door fare increase. I spent some time analyzing fare-collection reports and estimated that at the time, the RRD surcharge and cash-fare transit payments amounted to about $2 million in "found money".
Requiem for it's/its, your/you're, than/then, less/fewer. They were once such nice words with such different meanings...