I saw a report yesterday that the Auto Train had to set an auto carrier off en-route. While I am sure this is somewhat rare it has to have happened before. What is Amtrak's obligations and remedy for this problem?
Provide taxi's for the passengers effected to get home? Even if that is hours away? Do they hire a service to then deliver/drive the cars to your home when the car is repaired? I am guessing the best case scenario is the auto-rack car would be delivered on the next's days AT? But it could be a couple of days if they are at the mercy of CSX's mechanical department.
Interesting predicament to be in.
Provide taxi's for the passengers effected to get home? Even if that is hours away? Do they hire a service to then deliver/drive the cars to your home when the car is repaired? I am guessing the best case scenario is the auto-rack car would be delivered on the next's days AT? But it could be a couple of days if they are at the mercy of CSX's mechanical department.
Interesting predicament to be in.