AEM7AC920 wrote:
Fares are suppose to collected regardless of how late the train is, it is pretty much up to the passengers to pursue there refund. In the case of a late train and fares not being collected then the answer would be the conductors even though it may not be within procedure.
Often when a train is very late, there will be people from two trains on one consist, and I mean so many people in the aisles that the conductors cannot get through, especially if there is a wheelchair also. At this point everyone is being equally inconvenienced and it's just common sense to wait and check passes after things calm down somewhat. The regular commuters appreciate this courtesy from the conductors, even if it just makes their job easier, it gives us some breathing room. I've had people practically in my lap for half the ride, through no fault of their own, people just trying to get home. And guess what? MBCR gets their contract $$$$ regardless. Besides, most of us on the peak trains in the p.m. have passes in the first place. *shrugs* Just my take on it....
But the conductors are there to tell the train when to go and to watch for people getting on and off, not just to collect fares!!!!