by bostontrainguy
WASHINGTON — Claiming to look for “transformational service models and industry best practices for Managed Food and Beverage Service,” Amtrak issued a request for information on Aug. 31 that could lead to outside providers of onboard food. The request is for information the company may utilize “to develop a request for proposal to solicit new model(s) .. .to create an environment to improve Amtrak’s financial outcome with [sic] providing services and enhancements to the passenger experience.”
Management seems intent on continuing — or even exacerbating — the sequestered class trend by noting that the models “should offer different levels to include luxury service options that are similar to the Rocky Mountaineer in Canada and VIA Rail’s Canadian.” The fact that the information request also mentions stratospherically-priced European tourist trains like the Royal Scotsman and Venice Simplon Orient Express reflects President and CEO Richard Anderson remarks during the past year to the effect that Amtrak’s current onboard service doesn’t do a good job of creating an “experiential” environment.
http://trn.trains.com/news/news-wire/20 ... -providers" onclick="window.open(this.href);return false;
Management seems intent on continuing — or even exacerbating — the sequestered class trend by noting that the models “should offer different levels to include luxury service options that are similar to the Rocky Mountaineer in Canada and VIA Rail’s Canadian.” The fact that the information request also mentions stratospherically-priced European tourist trains like the Royal Scotsman and Venice Simplon Orient Express reflects President and CEO Richard Anderson remarks during the past year to the effect that Amtrak’s current onboard service doesn’t do a good job of creating an “experiential” environment.
http://trn.trains.com/news/news-wire/20 ... -providers" onclick="window.open(this.href);return false;