• Metro Approves Program That Will Credit Delayed Riders

  • Discussion related to DC area passenger rail services from Northern Virginia to Baltimore, MD. Includes Light Rail and Baltimore Subway.
Discussion related to DC area passenger rail services from Northern Virginia to Baltimore, MD. Includes Light Rail and Baltimore Subway.

Moderators: mtuandrew, therock, Robert Paniagua

  by davinp
 
Under the proposal, riders would receive an automatic credit on their SmarTrip card if their trip is delayed by 15 minutes or more

However, this would only be done during Rush Hour.

Weather, traffic delays and scheduled maintenance would not be covered under the program.

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  by MCL1981
 
According to Metro documents, about 9 out of 10 weekday trips on Metrorail arrive on time.
This is really easy to say since they already play fast and loose with the definition of "on time".
  by srepetsk
 
The proposal was only approved by the committee. It still has to be approved by the full Board of Directors later in the month before it would go into effect.