by radioboy
I'm trying to book a trip from NYP to PHL using points. When I try to search for that fare combination, amtrak.com is throwing up a server error:
Access Denied
You don't have permission to access "http://tickets.amtrak.com/itd/amtrak/SelectTrainsPage" on this server.
Reference #18.4ddc6068.1503514465.5a19249
Fails on shop with points for one way and round trip, NYP-PHL and PHL-NYP. Any other trip combination completes the search successfully, including NYP-PHL in dollars instead of points.
The response from @amtrak on Twitter was "you need to use a different server" (sigh). The response by email was a form letter thanking me for my suggestions about their website.
Anyone have any ideas how I could get this in front of someone capable of fixing it?
Access Denied
You don't have permission to access "http://tickets.amtrak.com/itd/amtrak/SelectTrainsPage" on this server.
Reference #18.4ddc6068.1503514465.5a19249
Fails on shop with points for one way and round trip, NYP-PHL and PHL-NYP. Any other trip combination completes the search successfully, including NYP-PHL in dollars instead of points.
The response from @amtrak on Twitter was "you need to use a different server" (sigh). The response by email was a form letter thanking me for my suggestions about their website.
Anyone have any ideas how I could get this in front of someone capable of fixing it?
-CW