- Don't use AOL's web browser
If you're using AOL's browser, you may have trouble seeing our confirmation code image. Try using another browser like Firefox to register (See AOL Browser Issues for more information). If you still can't register, contact Mike to help you register.
I just registered, but I haven't received my activation email
- Check your junk mail/spam folder
You might not see (or even receive) activation emails if they get intercepted by your spam filters. Make sure your filters allow you to receive email from RAILROAD.NET. - Re-send the activation email
If you still don't receive the activation email, re-send your activation email. - Contact us
If you still don't receive the activation email, send Mike an email from the address you registered with so we can validate it and activate your account.
I forgot my password
- Retrieve your password
If you forgot your password, but you know your username and email address, you can retrieve your password.
I'm still having trouble logging in
- Don't use AOL's web browser
See AOL Browser Issues for more information. - Clear your RAILROAD.NET cookies
This includes any cookies for http://www.railroad.net or railroad.net. - Re-bookmark RAILROAD.NET
Make sure your bookmarks point to http://www.railroad.net or railroad.net, not our IP address. Also, if you bookmarked after logging in, then there is a chance your bookmark URL contains "&sid=....". This stands for your Session ID which is how the web server knows who you are and associates you with your login. The sid will change for different sessions, but if your bookmark contains the sid, you may not be able to log in properly.
I'm STILL having trouble!
