MNCRR9000 wrote:Thanks for the responses. Thats a good move that they decided to decentralize their dispatching options.
Yes....it sets up battlegrouds at division points....that have to be resolved by unanswered telephone calls and urinated off unseen individuals in turf wars....rather than face to face problem resolution.
People act much differently when you deal with them over the phone, than they do when you deal with them on a one on one face to face basis. Over the phone, each party pushes the problem off on the other party and neither believe they bend any to resolve the problem. Face to face the problems get resolved.
As info - the Selkirk office dispatches the territory from Park Jct at Philadelphia North. Park Jct to S.Kearney, NJ is a part of the Baltimore Division but is dispatched by Albany Division personnel.